Privacy Policy
This Privacy Policy explains how we collect and use personal information when you use this website: www.ouse-contract-services.co.uk .
Who we are:
This website is operated by Ouse Contract Services Ltd. We provide grounds maintenance, landscaping and stove installation services. You can contact us at: enquiries@ouse-contract-services.co.uk and 0800 002 5934.
Information we collect:
We may collect:
Information you provide when you contact us (name, email address, phone number, and any details you include in your message).
Technical information such as your IP address, browser type, and pages visited. This is collected automatically by our hosting provider for security and performance, and by Google in connection with Search Console.
We do not sell products or take payments through this website.
How we use your information:
We use your information to:
Respond to your enquiries and provide our services.
Maintain the security and performance of our website.
Monitor and improve how our website appears in Google search results (via Google Search Console).
Our legal basis for processing this information is our legitimate interests in running and promoting our business and responding to enquiries.
Who we share information with:
We may share your information with:
Our website hosting provider (Hostinger) to operate and secure the site.
Our email provider to receive and respond to messages.
Google, in connection with services such as Search Console.
These providers may process data on our behalf, but do not use it for their own marketing.
How long we keep information:
We keep enquiry information for as long as necessary to deal with your request and for a reasonable period afterwards, then securely delete it where appropriate. Technical and log data may be kept for longer where required for security, legal, or operational reasons.
Your rights:
You have the right to:
Ask for a copy of the personal information we hold about you.
Ask us to correct inaccurate information.
Ask us to delete your information, or restrict how we use it, in certain circumstances.
To exercise these rights, contact us at enquiries@ouse-contract-services.co.uk.
Contact and complaints:
If you have any questions about this Privacy Policy, or how we handle your data, please contact us at [email address]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK (www.ico.org.uk ).
Changes to this policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
Last updated: 17/01/2026.